FAQ's

Frequently Asked Questions

Tours

Yes, it is necessary to present your passport or identity card at the security checkpoint.

Yes, it is permitted to take photos and videos during the flight, although all electronic devices must remain in “aeroplane mode” during the trip.

The duration of our flights may vary depending on the route taken, air traffic or weather conditions.

For safety reasons, children under 2 years of age will not be allowed to fly.

To make a personalised route, please do not hesitate to contact us so that we can assess its viability and offer you the best service (comercial@coptering.com).

We recommend arriving at least 20 minutes before the scheduled departure time, as it is necessary to pass through security before boarding the helicopter. If you arrive +15 minutes late from the scheduled time, you could miss your flight.

Yes, due to weather or technical conditions. In this case the flight will be rescheduled.

Yes, as long as it is 48hrs in advance, in which case the flight will be rescheduled.

For greater control all our tours depart from Sabadell airport, 20 minutes from Barcelona.

For safety reasons, all our tours are conducted with a twin-engine Airbus AS355n with 5 seats + pilot.

No less than 4 passengers shall be flown unless the entire flight is booked even if not all seats are occupied.

Sí, porque tienen asiento independiente reservado para ellos.

Usually no, as for reasons of safety and stability of the helicopter, seats will be allocated according to the weight of the passengers.

Generally yes, but it is good to check with our staff at the time of booking.

Yes, and we send you a personalized gift voucher so that you can deliver it on the day of the celebration. This voucher will not be refundable but it will be transferable.

The Flight Experience Gift is never refundable

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