Information Security Policy

Coptering, SL is a leading service company offering a wide range of specialised services in public passenger transport, aeronautical training, aerial filming/photography and aircraft maintenance. We have a modern fleet of state-of-the-art helicopters and highly qualified staff, and our mission is to actively help our clients prosper by using innovative organisational techniques and the latest information technology.

The fundamental objectives of our information security management system are as follows:

  • To protect information assets according to their value or importance.
  • To ensure the confidentiality, availability and integrity of information.
  • To manage identified risks in a diligent manner.
  • Preserve the privacy of customers, employees, suppliers and third parties.
  • Ensure compliance with applicable requirements, especially legal requirements.
  • Continuously improve the information security system.

To achieve these objectives, the management of this company is firmly committed to optimising its information security policy based on the following factors:

  • Risk Prevention: Establishing the necessary guidelines and means in terms of risk prevention with the fundamental objective of eliminating or mitigating them.
  • Commitment to environmental protection: To reduce and prevent environmental impacts generated by our activities, products or services.
  • Legal Requirements: To understand the legal requirements and other requirements specified by our customers as a set of minimum requirements to be met.
  • Dissemination: Disseminate and promote the improvement of information security.
  • Stakeholders: Joint participation with all our stakeholders to improve information security.
  • Training: Constant training of all our professionals in technical knowledge and skills, encouraging their participation and commitment to this policy, the improvement of the system and information security.
  • Monitoring: Establish indicators at all levels that allow us to make decisions based on evidence.
  • Continuous improvement: Establish and periodically review objectives and targets, which provide a frame of reference for the continuous improvement of processes and sustainable development.
  • Analyse: Analyse and evaluate deviations that may occur in information security and establish the necessary corrective actions and opportunities for improvement.
  • Integrated system: Participatory development of all groups in the organisation, at all levels, being aware of the contribution to the objectives of the system and the repercussions of non-compliance.


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